As a user, I want to get straight forward indication on which package to take from a Karma Fridge, so I don’t mix up my package with someone else’s order.
Currently the user needs to guess which package to take from a Karma fridge, so it’s easy to make mistakes.
It would be good to use for instance some labeling universally (same labels in every store) so the user would be used to what to look for. A label with full name and some other info like bar code could help. (The barcode could be scanned by the user to confirm the pickup)
Or maybe it would be even better if there were different size lockable compartments inside the fridge (Instabox like) or a vending machine like system. Just thinking out loud…